Identity of the owner of this website

In accordance with Act 34/2002 of 11 July, on Information Society Services and E-business, we hereby inform you that the owner of http://shop.loreakmendian.com is:

Owner: IMPORT ARRASATE, S.A.
CIF (Tax code): A20212775
Address: Polígono Industrial Kataide, 25B
20500 Arrasate-Mondragón (Guipúzcoa) – Spain
Telephone: 943 71 20 34
Fax: 943 77 13 01

Email: infor@ternua.com


IMPORT ARRASATE, S.A. is registered in the Company Register of Guipúzcoa in Volume 958, Folio 21, Page SS-11106, 1st registration.

General conditions for using this website

Access to this website automatically bestows the condition of ‘User’ on you, implying express and unreserved acceptance of the general conditions published at http://shop.loreakmendian.com at the time you access the site. Users should therefore read these general conditions of use every time they plan to either access or, if appropriate, use the services provided over the website, since they may undergo periodic modifications.

In this sense, a ‘User’ is understood to be anyone who accesses, navigates, uses or participates in the free or charged-for services provided at http://www.loreakmendian.com.

Objective and area of application

These general conditions for use govern access to and navigation and use of http://www.loreakmendian.com, as well as the responsibilities inherent in the use of its contents, such as texts, graphics, drawings, designs, codes, software, photographs, music, videos, sounds, databases, images, expressions and data, as well as any other creation protected by national law and international treaties regarding intellectual and industrial property.

IMPORT ARRASATE, SA may establish particular conditions applicable to the use and/or contracting of specific services, with these general conditions being of a supplementary nature.

Conditions for access to and use of services

a) In principle, access to http://www.loreakmendian.com is open to all and free of charge. Nevertheless, some services and contents may be subject to prior contraction of the service or product. In such cases, the particular conditions established to this end will apply. Such conditions will be made available to the User by IMPORT ARRASATE, SA. prior to contraction.

b) Minors wanting to make use of the services contained on this website require the prior consent of their parents, guardians or legal representatives, with such individuals assuming sole responsibility for the actions of the minors in their charge.

c) The User must, at all times, make only lawful use of the services of the website in accordance with these general conditions, current legislation, moral ethics and public order, as well as with generally accepted Internet practices.

d) The User must guarantee that all the information provided through the subscription forms included on this website is lawful, real, accurate, true and up-to-date. It is the User’s exclusive responsibility to inform IMPORT ARRASATE, SA immediately of any changes that may occur in the information provided.

e) The User must abstain from: introducing viruses, programmes, macros or any sequence of characters with the aim of damaging or altering the computer systems of this website; obstructing the access of other users through the massive consumption of resources; gathering the data included on this website for publicity purposes; reproducing, copying, distributing, transforming or placing the contents included on this website at the disposal of third parties; carrying out actions through the services included on this website that may violate the intellectual property, industrial secrets, contractual commitments, right to honour, image and personal intimacy of any third party; engaging in unfair competition and unlawful publicity.

f) If, for the use and/or contracting of a service through http://www.loreakmendian.com, the User must register him or herself, then the said User must assume responsibility for providing true, lawful information. If, as a result of registering, the User is given a password to access certain services, then he or she must undertake to make diligent use of it and to keep it secret from others. As a result, Users are responsible for the proper custody and confidentiality of any identifiers and/or passwords provided them, and must undertake not to reveal them to third parties, either temporarily or permanently, or to permit other people access to the system. The unlawful use of any service by any illegitimate third party using a password as the result of the non-diligent use or loss of a password by the User is the responsibility of that said User. In the event of robbery, loss or unauthorised access to their passwords, it is the User’s responsibility to notify IMPORT ARRASATE, SA immediately in order to enable their cancellation. Under no circumstances will IMPORT ARRASATE, SA accept responsibility for the actions carried out by unauthorised third parties unless the User has duly notified the company as specified above.

Intellectual and industrial property rights

IMPORT ARRASATE, SA. is the holder of the intellectual and industrial property rights of all the elements which make up http://www.loreakmendian.com, including the label, commercial name and distinctive sign. In particular (although not exclusively) the following are protected by copyright: the graphic design, source code, logos, texts, graphics, illustrations, photographs, sounds and other elements contained on the website.

Under no circumstances does access to or navigation of http://www.loreakmendian.com imply the rejection, transfer or total or partial license by IMPORT ARRASATE, SA. of its intellectual and industrial property for personal use by the User.

The User must therefore acknowledge that the reproduction, copying, distribution, commercialisation, transformation, reuse, public communication and, in general, any other form of exploitation, by any means, of all or part of the contents of http://www.loreakmendian.com, without the express, written consent of IMPORT ARRASATE, SA, constitutes a violation of said company’s intellectual and/or industrial property rights.

Any information not considered personal details conveyed voluntarily to http://www.loreakmendian.com over the Internet (including any observation, suggestion, idea, graphic design, etc.) will become the exclusive property of IMPORT ARRASATE, SA., which will hold unlimited rights to its use, without being obliged to pay any compensation in favour of either the User or any other person.

System of responsibilities and guarantees

a) IMPORT ARRASATE, SA does not guarantee the legality, reliability, use, veracity or accuracy of the services or information included on http://www.loreakmendian.com, and accepts no direct or indirect responsibility for damages of any kind which may be derived from disappointment regarding their use or the expectations raised regarding them by the User.

b) IMPORT ARRASATE, SA hereby declares that it has taken all the technical and organisational steps in its power and in accordance with the current state of technology to ensure the correct functioning of the website and the absence of viruses and harmful components. However, it accepts no responsibility for: (a) the continuity and availability of the contents and services contained at www.loreakmendian.com; (b) the absence of errors in the said contents or the correction of any fault that may occur; (c) the absence of viruses and/or other harmful components at htpp://www.loreakmendian.com; (d) the impregnability of the security measures adopted; (e) any damages caused by anyone violating the security systems of http://www.loreakmendian.com.

c) The User is the only person responsible to third parties for any information sent personally or in his/her name to http://www.loreakmendian.com, and for any unlawful use of the contents and services contained on the website.

d) IMPORT ARRASATE, SA. reserves the right to suspend, temporarily and without prior notice, access to http://www.loreakmendian.com for the purposes of maintenance, repair, updating or improvement operations. Providing circumstances so permit, IMPORT ARRASATE, SA. shall publish in advance a notice on its website indicating the estimated date for the suspension of services.

e) Links to other websites that may exist at http://shop.loreakmendian.com may take the User to websites for which IMPORT ARRASATE, SA assumes no responsibility, since it has no control over them, its purpose merely being to inform Users of other sources of information. The User therefore accesses the contents of these websites under his or her own responsibility, in accordance with the conditions for use outlined therein.

f) IMPORT ARRASATE, SA accepts no responsibility for the use that Users may make of the contents and services included on its website. It therefore does not guarantee that the use made by Users of the said contents and services will always be in keeping with these general conditions for use, nor that they will use the said contents and services conscientiously.

Privacy policy

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), as the party responsible for processing the data collected herein, IMPORT ARRASATE, SA hereby informs users:

That the personal data collected will be added to a file which it is responsible for. Your personal data will be used in order to register you as a user of our online store, to carry out purchase and sale activities and, if you subscribe to our newsletter, to inform you of our latest news. Furthermore, your personal data may be held in order to respond to your request and to send you information related to our business that may be of interest to you (either by post or by electronic means), until you indicate otherwise. You may exercise your rights of access, correction, cancellation and objection by contacting IMPORT ARRASATE, SA. in writing at the address Polígono Industrial Kataide, 25B 20500 Arrasate-Mondragón Gipuzkoa), Spain, attaching a photocopy of both sides of your national ID document, the request in which your application is specified, and including the date, your signature and your address so that you can receive notifications. Alternatively, you may write an email to shop@loreakmendian.com. In the event that your application is not dealt with, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD).

Failure to complete the fields indicated as compulsory in any electronic registration form may result in IMPORT ARRASATE, SA. being unable to process your request. IMPORT ARRASATE, SA. does not sell, transfer, rent or transmit in any way its Customers/Users’ personal details or information to third parties.

The User guarantees that the personal details provided to IMPORT ARRASATE, SA are true and assumes responsibility for informing the company of any changes that may occur. The User is solely responsible for any direct or indirect damages that may be caused to IMPORT ARRASATE, SA or any third party, as the result of completing a form using false, inaccurate, incomplete or out-of-date information. The User should not include any personal details of third parties without their informed consent, in accordance with that established in this privacy policy, and assumes sole responsibility for their introduction into the system.

Certain services provided by IMPORT ARRASATE, SA may contain particular conditions with specific previsions regarding the protection of personal data. In such cases, the said particular conditions are applicable. In relation to everything not governed by the particular conditions, the general conditions outlined in this privacy policy shall be applied in a supplementary nature. Children and minors under the age of 18 are warned that they require the permission of their parents or guardians in order to submit their personal details to the IMPORT ARRASATE, SA website.

IMPORT ARRASATE, SA has taken the necessary steps to avoid the unauthorised alteration, loss or processing of or access to personal data, bearing in mind at all times the current state of technology, the nature of the stored data and the risks to which they are exposed, either from human action or the physical or natural environment. Nevertheless, the User should be aware that no security measures on the Internet are completely impregnable.

IMPORT ARRASATE, SA. reserves the right to modify its privacy policy in accordance with its own criteria, or as the result of a change in legislation, jurisprudence or business practice. In the event of IMPORT ARRASATE, SA. making any modifications, the new text will be published on this same website, where Users will always find the current privacy policy established by IMPORT ARRASATE, SA. In all cases, the relationship between the company and the User shall be governed by the regulations established at the moment at which the User accesses the website. Completion of the forms included in the website implies the express consent of the User to having his or her personal details included in the aforementioned automated file belonging to IMPORT ARRASATE, SA, for the purposes thus indicated.

In order to use our web, you must use cookies. The purpose of cookies is to provide a more personalized service and to make browsing through our pages easier and more adapted to your preferences. Cookies will help us, for example, to store the user’s configuration (your language and the country you are browsing from) so that you don’t have to provide these details again with your next visit. Moreover, it will help us to manage your shopping cart and to store your order details as you browse through our pages. It will also allow us, once you have identified yourself with a username and a password for the first time, to spare you from providing these details again with each visit in order to access those sections requiring previous identification. If you wish, you may configure your browser in order to be informed on screen of the reception of cookies and to prevent cookies from being installed in your hard drive. Please read the instructions and manuals of your browser for more information on this subject.

Cookies policy

Cookies definition and functionality:

The purpose of cookies is to provide a more personalized service and to make browsing through our pages easier and more adapted to your preferences.

Cookie types that are used in our website:

In our website we use our own cookies to store the user’s configuration (your language and the country you are browsing from) so that you do not have to provide these details again with your next visit. Moreover, it will help us to manage your shopping cart and to store your order details as you browse through our pages. It will also allow us, once you have identified yourself with a username and a password for the first time, to spare you from providing these details again with each visit in order to access those sections requiring previous identification. We also use third party cookies; analytical cookies in order to collect and store information while you access our website.

Cookies management:

If you wish, you may configure your browser in order to be informed on screen of the reception of cookies and to prevent cookies from being installed in your hard drive.Please see the following instructions and manuals of your browser for more information on this subject:

- Firefox here.

- Chrome here.

- Explorer here.

- Safari here.

- Opera here.

Duration and modification

a) IMPORT ARRASATE, SA eserves the right to modify, totally or partially, these general conditions for access, publishing all changes at http://www.loreakmendian.com. As a result, the general conditions published at the moment at which the User accesses http://www.loreakmendian.com will be taken as the ones in effect, and Users should read them periodically in order to remain up to date.

b) Regardless of that stipulated in the particular conditions, IMPORT ARRASATE, SA. may terminate, suspend or interrupt, at any moment and without prior notice, access to the contents of the website, without the User being eligible for any kind of compensation.

Applicable legislation and jurisdictional competence

The relation established between IMPORT ARRASATE, SA. and the User will be subject to the provisions in force concerning the applicable legislation and jurisdictional competence